Shipping & Delivery


All items are sent with registered mail. Tracking can be done at Pos Indonesia. Tracking numbers are given after order has been shipped. Once items are shipped, the buyer will be notified.

Costs of shipping are calculated at the checkout page automatically when both the destination and delivery service are selected. Cost of delivery is determined on size and weight.

For some countries, delays may be incurred, as items go through your country’s Customs & Excise and you will be responsible for any local customs duty, import taxes or costs due on your purchase. These are decided on a case by case basis by your own government at the point of entry to your country and are outside our control. However, most countries allow internet purchases below a certain value to be imported free of duty and tax. Our courier company will contact you if you are required to pay any additional fees All charges are to be paid by the customer on delivery of order.
Orders cannot be returned to sender and will not pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and will not be held responsible for any loss of funds as a result of this occurrence.

To comply with export regulations we are required to declare the exact value of all products ordered and to mark them as dutiable “merchandise”. We are also prohibited by law from marking the order as a “gift”, even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further detail.

If you are not in when your parcel arrives, the carrier will leave a card telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.

4 thoughts on “Shipping & Delivery

    • Ling Juen says:

      Hi Nicole,
      Yes it is, your order already shipped on 30 December 2016. Maybe it will take 12-20 days to delivered in you address. Thanks.

  1. Kristy says:

    Hey there, I was wondering how much shipping would be to Sydney Australia?
    Can’t wait to start shopping!! Absolutely love the sandals!

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